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Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at thevapourindia@gmail.com

General

In recent years, e-cigarettes have become a very popular stop smoking aid in India. Also known as vapes or e-cigs, they're far less harmful than cigarettes and can help you quit smoking for good.

Many thousands of people in the UK have already stopped smoking with the help of an e-cigarette. There's growing evidence that they can be effective.

As per the most comprehensive and unbiased study by Public Health England, e-cigarettes are around 95% less harmful than smoking. Vaping has no tar, no tobacco, no bad smell.

A major UK clinical trial published in 2019 found that, when combined with expert face-to-face support, people who used e-cigarettes to quit smoking were twice as likely to succeed as people who used other nicotine replacement products, such as patches or gum.

Source: National Health Service UK

Vape juice or e-liquid is the liquid that is vaporized into an aerosol cloud. Vape juice most commonly contains three ingredients: propylene glycol, vegetable glycerin, flavour concentrates for flavoring and nicotine.

There is growing scientific evidence that vaping helps some people quit smoking. Personal vaporisers are now the most popular quitting aid in many countries including the United Kingdom and the United States.

Modern devices can provide the same levels of nicotine as tobacco cigarettes and can relieve urges to smoke and nicotine withdrawal symptoms such as irritability and loss of concentration. They also replicate the psychological and hand-to-mouth aspects of smoking.

Millions of smokers have reported quitting using a personal vaporiser in the UK, US and EU – over 6 million people reported quitting smoking with a vaporiser in the EU alone in 2014. Older devices are at least as effective as the nicotine patch. Newer devices deliver nicotine more effectively and have higher quit rates.

Aviation security regulator BCAS has banned e-cigarettes and similar products on all airports and aircraft in India, according to an official document. Do not carry your E Cigarettes on the flight with you. We rather ecourage you to ship your devices to the destination or purchase a new one for travel.

Payments

We only accept payments by cash on delivery.

Returns

If you receive a defective item, please contact us at thevapourindia@gmail.com with details of the product and the defect. We shall book a return to our warehouse from your address.

Upon receiving of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace or refund the product.

Shipping

Yes, we deliver all over India. On an average, shipment takes 1-3 working days, we use an express courier service. Products containing batteries may sometimes take an additional day or two longer because they only ship by surface.

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Pay by cash on delivery

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SHIPPING ACROSS INDIA

Express delivery within 1-3 days